possible the film is a protein film, some good circulation could help,
ie put the outlet of the filter as close to the top as you can,
i have seen people say to lay paper towels on the top of the water, but i wouldnt fancy any bits from the towels, i have aquarium safe wipes that may help if you can get some locally?
re your ammon' maybe as you say it has started to cycle possibly to big a water change?
maybe just do 10-15% changes especially with new filter,
also try some ammonia media, ALTHOUGH that will mean opening your filter again
hope you get sorted